Wi-Fi Hotspot Solution for Cafes

Coffee shops and cafes have become prime spots for meetings and discussions. Added facility of internet patronizes customers to continue their visit for extended hours and frequent visits. Ultimately, customers are satisfied and results in increased profit of the cafe.

With the increasing popularity of the internet in cafes, there are certain challenges which need to be addressed. Offering public Wi-Fi without proper authentication process and activity logs can lead to congested network, high bandwidth consumption and cyber crime issues. So, a dedicated solution should be deployed which offers complete user authentication process with added revenue generation options to support single or multi-location cafe networks.

24online solution not only offers comprehensive internet management features but also facilitates promotional and advertising features by which café-restaurant chains can market new offers to their customers and generate more revenue. 24online coffee shop Wi-Fi hotspo solution is offered in appliance based form for robust and reliable performance to offer uninterrupted internet services and uncompromised service quality to customers. 24online is highly cost-efficient and scalable solution offering variety of features including hotspot billing, coffee shop bandwidth management, and user authentication to meet the needs of hotels and hotspots properties.

Access Management

  • Inbuilt RADIUS Server
  • 802.16d & 802.16e Compatible
  • Supports multiple vendor
  • PAP/CHAP/EAP-TLS, EAP-TTLS support
  • Offers inbuilt Database
  • Supports Oracle Database
  • Authentication
  • Login through client exe/web-based
  • Based on username and password
  • Interoperability
  • Authorization
  • Based on MAC and IP address
  • Re-Authorization Functionality
  • MAC Based Auto Login
  • Accounting
  • On hours, days, data transfer

Bandwidth Management

  • Committed and Burstable Bandwidth
  • Individual and Shared Bandwidth Quota
  • Bandwidth Scheduling & Fair Usage Policy
  • Restrict Users Based on Data and

Subscriber Management

  • User Life Cycle Management
  • Account ID based User Credentials
  • Create | Activate | Suspend | Renew | Archive Users
  • User Management Based Reports
  • User My Account

Package Management

  • Prepaid & Postpaid packages
  • Create Hourly and Day based plans
  • Registration & Renewal packages
  • Create Complimentary | VIP | Business Center Plans
  • Advance Renewal System (ARS)
  • Facility to Carry-Forward Quota
  • Facilitates Topup for prepaid plans

Internet Billing

  • Data Billing
  • Peak & Off-peak Billing
  • Pulse Based Rating
  • Pre-paid and Post-paid Billing
  • Customizable Multi-Service Invoice Template
  • Tax, Ancillary and Discount Facility
  • Currency Converter Facility

Coupon Management

  • Branding & Customizable Coupon Templates
  • Create Package & Zone wise Coupons
  • Facilitates Online Coupon Purchase
  • Instant coupon generation in printable formats
  • Post coupon details directly to room via PMS
  • System generated username & passwords
  • In-built Ezprint printer configuration
  • Pin Aging - Coupons with expiry date

Captive Portal Capabilities

  • Create Customizable Login Pages – HTTP enabled
  • Device Based Login Pages – Mobile/Laptop
  • Location Based Captive Portal
  • Social Media Based Authentication
  • Create Page for SMS OTP based login
  • User Self Registration
  • Promotions and Branding options

Multiple Gateway Load Balancing

  • Supports Multiple ISP Links
  • Weight Based Round Robin Traffic Balancing
  • High Connectivity Even During Peak Hours
  • Immediate Failure Detection
  • Intelligently Redirect Traffic to Active Gateways

Active Directory & LDAP Integration

  • Multiple cn Search
  • Group wise different package
  • User Life Cycle Management
  • Multiple Login Limit

System Management

  • Seamless Roaming (Wired to Wireless)
  • IP Pool Management
  • Login Once
  • Zero Configuration
  • DHCP and DNS
  • SmartNat
  • SNAT Management
  • Diagnostic Tools
  • Demographic Field Option
  • Basic Firewall System
  • Syslog Configurations
  • Swift User Migration Facility
  • Data backup and restore
  • Network Management Options

Administration

  • Role Based Multiple Level Administration
  • Change Password Options
  • Multi-functionality Dashboard Facility
  • Ease of admin interface
  • Quick configuration options

Reporting

  • Admin GUI Usage Log - *Audit Reports
  • NetKapture| Weblogger | iView Integration
  • Reports in CSV/Printable/Graphical/PDF
  • Diagnostic and System Health Check Tools
  • MIS & BI Reports

SMS Gateway

  • Integrated with well-known SMS gateways
  • Manage, Try and Create Facility
  • Facilitates different message templates
  • Send message at different events – Register/Renew/Login/Logout etc
  • Offers complete log of SMS sent
  • SMPP Support

Third Party Integrations

  • CRM Integration

Payment Gateway

  • Integrated with secured payment gateways
  • Facilitates online payment receivables
  • Flexible to integrate with any payment gateway
  • Integrated with 24online payment tracking
  • Admin GUI Usage Log - * Audit Reports
  • NetKapture | Weblogger | iView Integration
  • Reports in CSV/Printable/Graphical/PDF
  • Diagnostic and System Health Check Tools
  • MIS & BI Reports