Powerful & Flexible System with Bandwidth Control, User Management, RADIUS, AAA and Gateway Capabilities

24ONLINE, flagship product of GlobeTek Infoway, is a complete ISP management solution designed to help Internet Service Providers (ISPs) create customized business plans and launch new revenue-generating models. With features like prepaid coupons based on hours, days, data usage, or discounts, 24ONLINE gives ISPs the flexibility to attract more customers while delivering secure, reliable internet access that enhances user satisfaction.

By offering advanced franchisee management and a powerful captive portal system, 24ONLINE enables ISPs to minimize revenue leakage, strengthen control, and generate additional income. The solution also opens up branding opportunities for franchisees and third parties, while its seamless revenue-sharing model helps expand the ISP’s partner ecosystem through cross-zone functionality.

Trusted by leading ISPs worldwide, 24ONLINE supports multiple technologies including Wired, Wi-Fi, WiMAX, and VSAT, making it a truly versatile platform for internet providers.

Delivered as a robust, appliance-based solution, Our product loaded with enterprise-grade features, empowering ISPs to streamline operations, maximize profits, and scale their business effectively.

Authentication, Authorization & Accounting (AAA):

Our Product comes with an inbuilt standard RADIUS server supporting PPPoE, RADIUS, and SOAP protocols, making it a powerful choice for ISPs and service providers. The 24ONLINE AAA (Authentication, Authorization, and Accounting) system is purpose-built to support WiMAX, Wi-Fi, Dial-up, Broadband, and IMS networks, ensuring centralized subscriber database management and seamless policy control.

With 24ONLINE AAA, service providers can efficiently manage:

• Authentication of subscribers for secure access.
• Authorization to deliver the right level of service.
• Accurate Accounting based on session time, duration, and bandwidth usage.

The system also offers authorization based on IP and MAC addresses, delivering precise control over subscriber access. Its flexible architecture is pre-integrated with multiple third-party systems, enabling ISPs to introduce innovative and value-added services for their customers.

Designed to meet the demands of dynamic ISP and wireless operator networks, 24ONLINE AAA is the ideal solution for providers looking to ensure reliability, scalability, and next-level subscriber management.

Billing Control – Advanced Prepaid & Postpaid Billing for ISPs

Our billing Control Solution delivers both prepaid and postpaid billing with a single invoice facility that seamlessly covers multiple services. With flexible, flat-rate billing packages and peak/off-peak billing powered by pulse-based rating, ISPs can create highly customizable plans tailored to diverse customer needs.

Service providers can introduce promotions, discounts, and usage-based packages with options for date, time, and carry-forward benefits. The system also allows invoices to include multiple service components while supporting tax configurations and ancillary charges.

Built for scalability, the 24ONLINE Billing System empowers ISPs to serve millions of subscribers while delivering complex services with precision. By maintaining high customer service levels and supporting dynamic business models, it caters perfectly to the requirements of both emerging markets and developed regions.

Bandwidth & QoS Management: Smarter Network Control for ISPs

The 24ONLINE Bandwidth Manager empowers both greenfield operators and established service providers to enforce bandwidth restrictions based on subscribers, data usage, and quotas – whether on an individual, shared, or service-specific basis (such as video streaming).

With support for Committed Information Rate (CIR) and Burstable Bandwidth Allocation, 24ONLINE ensures high-quality service delivery to premium enterprise customers. ISPs can also implement variable bandwidth allocation by hours, days, or data consumption, enabling the creation of customized service packages that boost user satisfaction and maximize revenue.

Subscriber Management

Our Subscriber Management System provides ISPs with a powerful tool to manage unlimited users in dynamic networks. It offers seamless user addition, updates, deletions, and migrations, along with strong authentication processes to ensure secure access. Pre-integrated with external databases like LDAP and Active Directory, 24ONLINE eliminates the need for recreating user accounts and simplifies large-scale subscriber management.

By addressing challenges such as revenue leakage, user loyalty, and network congestion analysis, 24ONLINE ensures efficient subscriber lifecycle management while boosting customer satisfaction.

Access Gateway

Our Access Gateway acts as the critical interface between subscribers and the RADIUS server, handling all authentication and authorization requests. It comes with an in-built DHCP server and NAT (Network Address Translation) functionality, mapping dynamic IPs to static public IPs for smooth connectivity.

Equipped with a basic firewall, the gateway enables service providers to restrict access to specific IP addresses, domains, or traffic types – mitigating risks such as Denial of Service (DoS) attacks. Combined with captive portal capabilities, the gateway ensures that no unauthenticated traffic can access the internet, providing robust network security.

Captive Portal Capabilities

24ONLINE Captive Portal allows service providers to design customized login templates for subscribers. It supports pool-wise, zone-wise, SSID-wise, and location-wise captive portals, ensuring flexibility across different network deployments.

Beyond authentication, the captive portal doubles as a digital advertising platform, enabling ISPs to enhance their brand visibility and market reach while offering an engaging login experience to users.

Role-Based Multi-Level Administration

24ONLINE provides differential access control with multiple administrator and user-level roles. ISPs can implement role-based administration and assign specific rights to different zones, ensuring secure and efficient network operations.

Add-on Modules

Voucher Management
Our Voucher Management System empowers service providers to create and manage printable prepaid vouchers bundled with internet packages. ISPs can generate multiple vouchers with restrictions by package or zone, ensuring flexibility and control.

With instant registration and renewal for subscribers, plus online payment gateway integration, customers can conveniently purchase vouchers online. Service providers can also design customizable branded templates for voucher and coupon printing, opening up new revenue channels, expanding market reach, and reducing revenue leakage.

Franchisee Management
24ONLINE simplifies the creation and management of multiple franchisees across different zones, networks, or locations. Each zone can be managed by administrators, managers, or operators with dedicated access to handle their subscriber base and business operations.

The system also offers comprehensive MIS reports on franchisee activities, ensuring high transparency, accountability, and business tracking. It is the ideal solution for ISPs with multi-operator or franchisee-based networks.

Payment Tracker of 24ONLINE, Flagship product of GlobeTek Infoway
The built-in Payment Tracker enables ISPs to record and manage user payment details across zones and POPs. It maintains detailed transaction logs between zones and points of presence, giving administrators a clear view of financial activities.

Service providers can easily generate custom reports for revenue analysis, enhancing financial control and decision-making.

Multiple Gateway Load Balancing & Failover
24ONLINE supports multiple ISP links with weight-based round-robin traffic balancing, ensuring optimal bandwidth utilization and uninterrupted high-speed connectivity – even during peak usage.

In case of gateway failure, the system instantly detects the issue and redirects traffic to active gateways intelligently, guaranteeing network stability and premium service quality.

High Availability (HA)
The High Availability feature allows ISPs to deploy two clustered appliances functioning as a single 24ONLINE system. If the primary appliance fails, the secondary one automatically takes over, ensuring zero downtime, continuous internet connectivity, and seamless security services.

This robust failover capability helps prevent data loss, boosts service reliability, and increases customer satisfaction.

Web Filtering
With 24ONLINE Web Filtering, administrators can block access to 40+ website categories across HTTP and HTTPS traffic. The denial messages are fully customizable and brandable to meet business needs.

The solution features an auto-updating internal category database, safe browsing controls, and Bing SafeSearch enforcement, enabling ISPs to deliver secure, family-friendly, and controlled internet access to users and guests.